Learning Commons
The Library, Multicultural Center, Accessibility Coordinator, Tutoring, Student Support Counselor and Canvas Administrator/Instructional Designer, are all located in the Learning Commons. Research assistance, accessibility support, writing and citation advice and tutoring in many subjects are available online or in person. Students can make appointments for these services in Navigate or drop in.
To accommodate diverse learning and study styles, the Learning Commons has multiple study spaces, including group study rooms, study carrels, a family study room and a silent study room. The space, resources and services promote an active and engaging learning environment.
Ask Us Anything
The free Ask Us Anything course in Canvas is where students can ask other students as well as staff and faculty from a variety of MCC offices and departments anything they want to know about being a student at MCC.
Academic Advising Center
The mission of the Academic Advising Center is to foster learning and help students achieve their highest academic potential. MCC students may use the services in the Advising Center to become successful, independent learners through collaboration with the rest of the college community.
Academic support services are provided free of charge to all MCC students. Individualized tutoring is available in writing, mathematics, business, arts and sciences, technical courses and liberal arts and sciences. English Language Learner Support is available in the Academic Advising Center. Additionally, tutoring in specialized subject areas is offered by appointment which can be scheduled or requested through Navigate. The Advising Center offers assistance in soft skills, such as: study skills, test taking, and time management, among others. Advisors run study groups, as well as workshops for students in specific courses or areas of study on an as-needed basis. The tutoring staff includes professional tutors and peer tutors chosen for their academic excellence in their specific academic areas.
Career Development
Career Development prepares students for successful careers in the 21st century. In-person and online resources are available to MCC students as they achieve their academic and career goals. MCC has robust online resources which provide employment opportunities, resume and job preparation assistance, as well as a career resource library. They are located in the Academic Advising Center, Room 248.
Outgoing Transfer Services
Transfer services are available to guide students in the pursuit of a four-year degree and beyond. MCC has a variety of established articulation agreements and transfer pathways. See Transfer Opportunities and Articulation Agreements for more information. Transfer services are located in the Academic Advising Center, Room 248.
Library Services
The MCC Library supports teaching and learning and helps students succeed in college, careers, and life. Services and resources include: in-person and online research assistance, print and electronic books and periodicals (journals, magazines and newspapers), DVDs, anatomy models, access to computers and laptops, printers and a scanner. For more information visit the library’s website at library.mccnh.edu/home.
Nearly all MCC library services and resources are available to students online 24/7. Databases provide online access to electronic books, newspapers, magazines and journals. The MCC librarians have also created subject and course-specific online research guides where students may find links to books, articles and websites in one easy-to-use location. Librarians are available to help with research in person or online via chat, text, phone, email or Zoom, and students are welcome to drop in or make an appointment for Library Research Help in Navigate. Look for links in Canvas to access the library’s online resources and services or visit the library’s website: library.mccnh.edu/home.
Online Learning
The Office of Online Learning offers online learning support to all students for both technical and academic purposes. Technical support relates to resolving course access difficulties within the Canvas learning management system. Academic support relates to assistance with course navigation and working with class content within Canvas courses. Most courses have a Student Canvas Orientation Module in the Modules tab with learning resource links including videos, as well as a learning readiness quiz. You can also contact the Canvas Coordinator located in the Learning Commons for virtual or in-person assistance.
Phone: (603) 206-8155, email: ManchesterOnline@ccsnh.edu
Accessibility Services
Under the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act of 1973, individuals with disabilities are protected from discrimination and entitled to academic adjustments with appropriate documentation. Students are entitled to equal access to programs and services for which they are otherwise qualified. Accessibility Services are available to MCC students with documented disabilities through the Accessibility Coordinator. Student's documentation and disability information is treated confidentially. As each student’s needs are unique, the provisions of services are designed individually each semester. Changes to academic adjustments or accommodations are determined by the nature of the disability, requirements of the curriculum or program of study, expectations in the classroom and the timeliness of the request.
Section 504 and Title II Grievance Policies and Procedures Appeal Process for a Student Denied Disability Services
Students denied disability services may submit a written appeal of the decision to the Vice President of Academic Affairs within 10 working days of the receipt of the decision from the Accessibility Coordinator. If the student does not agree with the decision of the Director and the VPAA, the student may submit the written appeal to the MCC President. The original documentation and recommendation of the Disabilities Counselor will be reviewed by the President (or designee) who will communicate his/her decision in writing within 15 working days of receipt of the written appeal. The student may appeal this decision to the Chancellor of the Community College System of NH. Inquiries may also be directed to the U.S. Dept. of Education, Office of Civil Rights, 8th floor, 5 Post Office Square, Boston, MA 02109-3921; (617) 289-0111 or OCR.Boston@ed.gov
Tutoring Services
Tutoring is free for MCC students in credit-bearing courses and is located both in-person in the Learning Commons and online via Zoom.
Tutoring is provided by appointment for a variety of subjects including math, accounting, English composition, English language learning, writing help in any course, anatomy and physiology I&II, chemistry, biology, physics, microbiology and Microsoft computer applications.
Tutoring is available Monday - Friday and on Saturday (limited hours) in the Library/Learning Commons. Current students can schedule an appointment for tutoring via Navigate. If there is not a matching availability of time or subject on the schedule, students can fill out a Tutor Request Form on Navigate. Brainfuse is also available 24/7 through Canvas. Tutors are not available for all subjects and courses offered at MCC.
For more information about receiving tutoring or becoming a tutor, contact the Academic Advising Center in Room 248, or by phone, (603) 206-8143 or email: mccacademicadvising@ccsnh.edu
Student Support Services
Student Support Services
The Office of Student Support Services provides an open environment where students can find support for any academic or personal challenges to help ensure they can make the most of their college experience. Working in collaboration with a counselor, students identify barriers and develop functional strategies to help them access the resources they need to pursue their personal, educational and professional development. Student Support Services offers:
- Short-term counseling and support groups (as needed)
- Referrals to on-campus resources (faculty, tutoring, student life, accessibility office, food pantry, Title IX and more)
- Referral to relevant community agencies {fuel assistance, legal aid, scholarships, food, housing, transportation, physical and mental health services)
- Veterans Support Services
Veterans Services
Manchester Community College has a long-standing tradition of providing quality education and training to veterans and active-duty personnel and their families. MCC is committed to providing comprehensive, coordinated service and support to those individuals seeking to gain new skills, enhance existing skills and to transfer skills acquired in the military for use in civilian life. From first point of contact through transfer/graduation/career, MCC is here to provide the information and support necessary for Vets to take full advantage of their educational experience at Manchester Community College. Contact info for Veterans Services can be found here:
Veterans Admissions Counselor & Financial Aid Counselor
Mark McGrath
Office: Admissions Office
(603) 206-8104
Email: mmcgrath@ccsnh.edu
Benefits Verification
Office: Registrar's Office
(603) 206-8120
Email: MCCRegistrar@ccsnh.edu
Career & Transfer Development
Shelley Duquette
Office: Suite 248
(603) 206-8171
Email: sduquette@ccsnh.edu
Student Support Counselor
Kristen Butterfield-Ferrell
Office: Learning Commons
(603) 206-8177
Email: kbutterfieldferrell@ccsnh.edu
For more info on Veterans, visit www.mccnh.edu/admissions/veterans