Credit Courses
All refunds require that the student complete an official withdrawal form.
Students who officially withdraw from the college or an individual course by the end of the fourteenth (14th) calendar day of the semester will receive a 100% refund of tuition, less non-refundable fees. Students in classes that meet in a format shorter than the traditional semester (15-16 weeks) will have seven (7) calendar days from the designated start of the alternative semester to withdraw for a full refund. If the seventh (7th) or fourteenth (14th) calendar day falls on a weekend or holiday, the drop refund date will be the first business day following the weekend or holiday. Exception: students in courses that meet for two weeks or fewer must drop by the end of the first day of the class in order to get a 100% refund.
Non-refundable fees are defined as advance tuition, application fee and orientation fee. All other fees are to be considered refundable. This includes, but is not limited to, comprehensive student services fee.
Non-Credit Courses
Students registered for non-credit workshops and courses must withdraw in writing at least three days prior to the first workshop session in order to receive a full refund of tuition and fees.
Return of Title IV Funds: Mandated by Law
Students who withdraw from school before the 60% point in a semester will have to repay a portion or all of their Federal Pell Grant, Federal SEOG and Federal Loan funds to the U.S. Department of Education. In terms of William D. Ford Direct Loans (Stafford student loans), the unearned portion of the loan money will be returned to the student’s lender. The exact amount required to be returned will vary, depending on the amount of grant and loan money the student received and at what point in time the student withdraws from the college.
In addition, the student will be liable for the balance owed the college for tuition, fees and if applicable, room and board. The student will receive a revised statement of account for the expenses incurred, which will include the reduction and/or loss of Federal Title IV funds.
Note: Federal Stafford Loans (William D. Ford Direct): If a student is in the first year of an undergraduate program, is a first-time borrower under the William D. Ford Direct Loan Program (Stafford Loan) and withdraws from the college prior to 30 days into the term, the student becomes INELIGIBLE for the Stafford Loan. Students who choose to withdraw from the College must complete a College Withdrawal Form. This form must be signed by the student and various campus offices and then be returned to the Registrar’s Office.
Financial Appeal Policy
College policy states that only military activation, administrative error or documented long-term illness are reasons to consider financial adjustments.
Student Financial Appeals Team
The Student Financial Appeals Team is responsible for enforcing college policy regarding financial exceptions and is in place to consider requests for student financial adjustments.
Timeline for Financial Appeal Requests
Requests for appeals must be received no later than the end of the semester immediately following the semester of difficulty. For example, if the difficulty was in:
- The fall semester, the appeal must be received no later than the end of the spring semester
- The spring semester, the appeal must be received no later than the end of the summer semester
- The summer semester, the appeal must be received no later than the end of the fall semester
Financial Appeal Process
Appeals regarding tuition refunds should be directed in writing to the Student Financial Appeals Team c/o the Office of Academic Affairs or via email to MCCAppeals@ccsnh.edu and provide the following information:
- A letter explaining the situation with enough detail to support the request
- Supporting documentation, such as a physician’s note, hospital confirmation, military assignment, etc., must be provided in order to be considered for an exception
Students wishing to be considered for an exception must drop the course(s) for which consideration is requested, using the Add/Drop form available in the Registrar’s Office or by dropping via the Student Information System. The Student Financial Appeals Team meets monthly to review requests. Written notification will be mailed to students within two weeks.